Privacy Policy

This Privacy Policy explains how My Global Trip collects, uses and protects personal information provided through our website, booking services, enquiries and other digital communication channels.

We respect your privacy and are committed to handling your personal information responsibly.

Processing of Data

Your personal information may be processed by My Global Trip for the purpose of providing travel-related services, managing enquiries, processing bookings and fulfilling our business and legal obligations.

For privacy-related enquiries, please contact us:

My Global Trip
Email: info@myglobaltrip.com
Phone: 9414066063
Address: 302 &303 Shivam Infinity, Old custom house, Fort Mumbai, 400001

The information and data we receive from you may be necessary for managing your enquiry, booking, travel arrangements and additional services requested by you.

Information We May Collect

Personal information may include your:

• Name
• Address
• Email address
• Telephone or mobile number
• Date of birth
• Nationality
• Passport information
• Travel-document information

Depending on the services requested, we may also process:

• Booking information
• Travel dates
• Destination information
• Payment or transaction information
• Travel insurance information
• Supporting documentation
• Customer service records
• Communication records
• Website usage information
• Cookie and technical information
• Other information necessary to provide the requested travel service

Information provided through our website, forms, emails or other communications may contain personally identifiable information.

Automatically Collected Information

Like many websites, My Global Trip may automatically receive certain technical information when you use our website.

This may include information contained in server logs, such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring website
• Cookie information
• Website interaction data

This information may be used to understand website usage, improve our services, maintain security and identify technical problems.

Payment Information

Where payments are made through our website, payment information may be processed through a secure third-party payment gateway.

Where a third-party payment provider processes your card details, your complete card information may not be stored on My Global Trip’s servers.

Payment providers may use encryption and other security technologies to protect payment information.

The processing of payment information may also be subject to the privacy policy and terms of the relevant payment provider.

A2P Messaging Compliance

My Global Trip may use Application-to-Person (A2P) messaging services to communicate with customers.

Communications may be sent through SMS, WhatsApp, email or similar channels and may include:

• Booking confirmations
• Itinerary updates
• Payment confirmations
• Customer service communications
• Travel reminders
• Travel-related notifications
• Verification or authentication messages, where applicable
• Promotional or informational communications where consent is required

By submitting your contact information through our website or using our services, you may consent to receiving service-related communications from My Global Trip.

All communications will be provided subject to applicable telecommunications regulations, anti-spam requirements and data-protection laws.

You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Transactional and service-related communications required to provide or manage your booking may still be sent.

Legal Basis for Processing Data

Where applicable, My Global Trip may process personal information on the following legal bases:

Contractual Necessity

We may process information when it is necessary to provide a requested travel service, manage your booking or fulfil our contractual obligations.

Consent

We may process information based on your consent where you voluntarily provide information for marketing communications, optional services or other purposes requiring consent.

You may withdraw your consent at any time, subject to applicable legal requirements.

Legitimate Interests

We may process information where necessary for legitimate business purposes, such as improving our services, maintaining website security, preventing misuse, responding to enquiries and protecting our business, provided such processing does not unfairly override your rights.

Legal Obligations

We may process or disclose personal information where required to comply with applicable laws, regulations, court orders, immigration requirements, government requests or other legal obligations.

Sharing of Mobile Information

Where required to provide our services, mobile information may be shared with third-party service providers working on behalf of My Global Trip.

This may include service providers responsible for communication delivery, booking management, customer support or other services required to fulfil your requests.

We may also disclose information where required by law, to protect the rights and safety of My Global Trip and our customers, or in connection with a business transaction such as a merger, acquisition or transfer of business assets.

We do not sell your mobile information.

We will not use or share your mobile information for unrelated purposes without appropriate consent where consent is legally required.

Data Protection Rights

Depending on the data-protection laws applicable to you, you may have rights relating to your personal information.

These may include the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Restrict or object to certain processing;
• Request information regarding how your data is used;
• Request data portability where applicable; and
• Withdraw consent where processing is based on consent.

You can exercise applicable rights by contacting My Global Trip using the contact details provided in this Privacy Policy.

Some rights may be subject to legal limitations or exceptions.

Cookies

The My Global Trip website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember preferences;
• Improve website functionality;
• Analyze website traffic;
• Understand how visitors use our website;
• Measure website performance; and
• Support relevant website features.

You may disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality or availability of some website features.

Third-Party Websites

Our website may contain links to third-party websites, including travel suppliers, payment providers, airlines, hotels, social media platforms and other external websites.

This Privacy Policy does not apply to websites that My Global Trip does not own or control.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Changes to This Privacy Policy

My Global Trip may revise this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or data-processing practices.

Updates may be published on this page without prior notice.

Your continued use of our website following an update indicates your acceptance of the revised Privacy Policy, subject to applicable law.

No Guarantees

Although My Global Trip takes reasonable measures to protect personal information, no method of electronic transmission, internet communication or data storage can be guaranteed to be completely secure.

We cannot guarantee absolute security against every possible unauthorized access, disclosure, loss or alteration of information.

We will nevertheless continue to take reasonable measures appropriate to the nature of the information we process.

Contact Information

If you have questions about this Privacy Policy, our data-processing practices, A2P communications or the handling of your personal information.